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Palace Transit
Services
Palace Transit operates curb to curb public transportation to anyone of any age in Mitchell Monday thru Friday 5:30 a.m. to 8 p.m., Saturday 7 a.m. to 4 p.m. and Sunday 7 a.m. to 2 p.m.
Call the Palace Transit office at 605-995-8440 Monday through Friday 7:00 a.m. to 5:00 p.m. to reserve or cancel a ride. All rides must be scheduled prior to 4:00 p.m. the business day before. Any rides scheduled outside of the timeframe will be charge a Same Day Ride fare.
Weekend and evening cancellations can be made by calling 605-999-8440.
Holidays
Holidays with limited or suspended services:
- New Year’s Day - No Services
- Martin Luther King Day - No Services
- President's Day - No Services
- Memorial Day - No Services
- Juneteenth - Office Closed, Limited Bus Operations (Red Token Rides)
- Independence Day - No Services
- Labor Day - No Services
- Native American Day - No Services
- Veterans Day - Office Closed, Limited Bus Operations (Red Token Rides)
- Thanksgiving Day - No Services
- Christmas Eve - Services close at noon
- Christmas Day - No Services
Note: Service hours and holiday schedules are subject to change. On holidays when buses are operating and the office is closed, please contact the after hours phone number at 605-999-8440. Ride reservations for the day following a holiday must be made with the office the day before the holiday.
Shopping Schedule
Grocery Shopping - Monday-Friday 9 a.m. and 1:30 p.m. To all grocery stores.
- Walmart - Monday-Friday 10 a.m. pickup and 11:45 a.m. return, or 11:30 a.m. pickup and 2:30 p.m. return
- Walmart - Saturday 12:30 p.m. pickup and 3:00 return
Destinations
Palace Transit rides may be scheduled to go where you need to go such as:
- Beauty Shops
- Business
- Daycare
- Government Offices
- Library
- Parks and Recreation
- School
- Adult Nutrition
- Shopping
- Work
- Medical Appointments
Communities
Communities served by Palace Transit include:
- Ethan
- Mitchell
- Mt. Vernon
Routes
Routes are determined by our routing software. There are no guarantees on pick-up or drop off times; however, Palace Transit will strive to accommodate all passengers as best as possible.
Additional Information
We are a Medicaid provider; prior approval is required. If any individual over the age of 60 is unable to afford transportation service, contact the Palace Transit office for assistance.
Any child under the age 3 must ride with a parent or responsible guardian and must be properly secured in a car seat provided by the parent or guardian.
This transit agency is committed to providing non-discriminatory service. To request more information or to file a discrimination complaint contact this agency or the South Dakota Department of Transportation at 605-773-3540.
Relay South Dakota provides telephone accessibility to people who are deaf, hard-of-hearing or speech-disabled. Call 711 for assistance.
Community Services Advisory Board
The Community Services Advisory Council meets:
- 10-11 a.m.
- 2nd Thursday of Every Other Month
- City Hall Council Chambers
612 N Main
Mitchell, SD 57301
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Palace Transit
Physical Address
300 W 1st Avenue
Mitchell, SD 57301
Phone: 605-995-8440Fax: 605-995-8439
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After Hours
Phone: 605-999-8440
Transit Documents
- Passenger Handbook (PDF)
- Passenger Handbook - Spanish (PDF)
- Youth Transportation Form Fillable (PDF)
- Transportation For Ages 3 to 18 (PDF)
- Permission to go in form (PDF)
- Reasonable Modification Policy (PDF)
- Nondiscrimination Complaint Procedure (PDF)
- Title VI Complaint Form (PDF)
- Palace Transit Complaint Form (PDF)
- Procurement Policy (PDF)