Office hours are from 7:00 a.m. - 5:00 p.m. Monday through Friday. All rides must be scheduled prior to 4:00 p.m. the business day before. Any rides scheduled outside of the timeframe will be charge a Same Day Ride fare.
Please be sure to have all necessary information when you are ready to schedule a ride:
Additional stops (if any)
Appointment time and date
Date of birth (new passengers only)
Drop off location
Pick up address
Special mobility needs (walker, wheelchair, etc.)
Palace Transit does not have an after-hours answering machine. Please let us know as far in advance as possible if you need to cancel a ride or the passenger will be charge a “no show” fee.