Schedule a Ride

Office hours are from 7:00 a.m. - 5:00 p.m. Monday through Friday. All rides must be scheduled prior to 4:00 p.m. the business day before.  Any rides scheduled outside of the timeframe will be charge a Same Day Ride fare.

Information Needed

Please be sure to have all necessary information when you are ready to schedule a ride:
  • Additional stops (if any)
  • Appointment time and date
  • Date of birth (new passengers only)
  • Drop off location
  • Passengers name
  • Pick up address
  • Return time
  • Special mobility needs (walker, wheelchair, etc.)
Palace Transit does not have an after-hours answering machine. Please let us know as far in advance as possible if you need to cancel a ride or the passenger will be charge a “no show” fee.